Delivery & Shipping Information
Delivery & Shipping Information
At Fred Perry we are proud to offer a fast, efficient and hassle-free delivery service. Choose which items you want to buy and decide where you would like them sent, and we take care of everything, making sure your items are carefully packaged and arrive quickly.
Your package can be delivered to wherever is most convenient to you - so don't forget to decide whether you'd like your order delivered to your home or work address.
All orders are dispatched via DHL where a signature is required for all deliveries. To minimise delays please ensure you are able to accept the delivery between 9am and 6pm Monday to Friday.
UK Deliveries
| DESTINATION | DELIVERY CHARGE | ESTIMATED DELIVERY TIME |
|---|---|---|
| UK* | FREE | 3 Working Days |
*Includes Scottish Highland & Islands and Isle of Man
Please note: We do not deliver to PO Box addresses.
International Deliveries
| DESTINATION | DELIVERY CHARGE | ESTIMATED DELIVERY TIME |
|---|---|---|
| Channel Islands | FREE | 3 Working Days |
| Eire & Europe | FREE | 4 Working Days |
Fred Perry cannot be held accountable for delays in customs clearance.
Import Duty
We ship to all countries outside of the EU on a DDU basis (Delivery Duty Unpaid). This means that you are liable for any local sales taxes or import duties which may be charged on your item(s). We have no control over these charges and cannot confirm how much the charges may be. You are also responsible for providing any information required by customs to ensure the goods are cleared. Occasionally goods may be subject to delays, due to customs or weather.
Fred Perry cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty. As the customer, you are responsible for paying the duty.
Customs policies vary widely from country to country so we recommend you contact your local customs office for more information.
Late Deliveries
Late deliveries could be due to a number of reasons. First, please check to see where you parcel is with DHL, using the tracking code sent in your order update email – this information will state if there is an issue with your order. If it has left our warehouse, and you feel it's ‘severely overdue' please contact Customer Services, quoting your order number, and they will investigate further.
